Combined Metal Industries Inc.

Industrial Services Administrator – Head Office

Concord – Keele and Langstaff

Location: 8470 Keele Street, Concord ON

Posting Date: February 22, 2021

Job Type: Permanent, Full-time

Pay: Competitive salary based upon experience

Job Summary

CMI is looking for a dynamic Administrator to support our Industrial Services team. This role is essential to the overall success of the sales team as the individual in this role is responsible for streamlining processes and ensuring that everything is running smoothly.

Key Responsibilities

  • Ensure transactions are appropriately priced and correctly labelled
  • Work closely with traders to coordinate the purchase order process
  • Send copy of scale tickets to customers as required
  • Sort and distribute paperwork from yards to traders
  • Enter brokerage transactions
  • Update price tracking spreadsheets
  • Update and complete weekly and monthly reports
  • Resolve customer concerns or forward to appropriate personnel for resolution
  • Work with finance to help resolve any payment discrepancies
  • Ensure the customer has an exceptional experience

Qualifications

  • Previous experience in customer service or administration is an asset
  • Customer service oriented, possess tact and judgement in dealing with difficult and demanding customers
  • Ability and desire to learn, seeking growth in career and job function
  • Excellent English communication skills (written and verbal)
  • Intermediate computer skills with MS Word, Excel, PowerPoint and Outlook
  • Organized, detailed oriented, ability to prioritize tasks
  • Possess problem analyses and solving skills
  • Ability to work with little supervision
  • Possess a high sense of initiative

What we offer

  • Brand-new state of the art facility in Vaughan (150,000 square feet)
  • Lunchroom equipped with microwaves, fridges, coffee
  • On the job training with CMI’s culture of learning and opportunities to advance
  • A chance to give back to the environment and contribute to sustainability
  • A great team to learn from and unlock growth and career opportunities

CMI is committed to providing reasonable accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.*

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